Frequently asked questions
We are an independent greengrocer, fruiterer and florist in Drift Road Shops that has supported the Clanfield community since 1986.
During the COVID-19 crisis, we are proud to have continued to have access to some of the best quality fresh produce around and to serve the local community, and continue to do so.
Do you have restrictions when shopping?
We encourage customers to santise their hands and wear facemasks in line with government regulations
Do I have to come in the shop now?
No! If you don’t feel comfortable coming inside the shop, and we appreciate that not everyone will want to, if you wait by the service points at the front of the shop, we will happily come out as serve you as we have been doing over the last year.
Can I come back into the shop?
YES! Just as you have been able to do since last year.
Do you deliver?
Due to the size of our team, our focus is on collections from our store in Drift Road.
How do I place an order?
You can place an order here, Please include your telephone number and the weight or quantity of the items you require, and put ‘veg order’ in the email subject.
What are the collection times?
Orders received by 3pm will be available on the next working day.
How can I collect my order if I don’t wish to enter the store?
Please wait at the front of the store, tell us your name and we will bring it out to you.
I’ve placed an order for collection but not heard anything
You should receive an email acknowledgement of your order. Some mail providers are currently moving these into spam or junk mail folders, so please check there. You may also want to add enquiries@clanfieldgreengrocers.co.uk to your safe senders list.
Your order will be ready for collection by 1030 – when you arrive, just tell us your name and we will get the order for you.
What are your opening hours?
Our regular opening hours are shown below. Please check our Facebook page for further announcements or seasonal adjustments.
- Monday: 8:00-17:00
- Tuesday: 8:00-17:00
- Wednesday: 8:00-17:00
- Thursday: 8:00-17:00
- Friday: 8:00-17:00
- Saturday: 8:00-15:00
- Sunday: Closed (check for seasonal opening)
Where can I find out the latest news and updates?
We’ll post all of the latest news and announcements on our Facebook page, which you can find by clicking here.
You’re doing a great job – how can I thank you?
We like to think that everybody is willing to do their bit to support their community, especially in a time of crisis. All we ask is that when this crisis is over, you remember your friendly local store, and perhaps consider us before heading off to the supermarket…..oh and chocolates are always very well received 🙂
I have a question you haven’t answered
Use the form below to send us a message, and we’ll do our best to help.